We're a Canadian business on the east coast and will soon be opening up a new call centre in Australia. This new call centre will be handling our graveyard shift and will be overlapping with the current call centre. As such, I'd need to be able to (SIP) forward calls from our North American Asterisk PBX to Australia.
I'm thinking this may be a problem as it'd require 2+ trans-atlantic trips and would therefore cause a pretty hefty latency on all such calls.
Does anyone have any experience with this ? Or alternative implementations to suggest ?
:: Edit :: Would having a local Australian SIP trunk to provide local numbers cause additional issues ?