I have some HP EVA storage arrays. They are monitored via Command View - the HP management product.
Of 8 management servers, a grand total of one will not let me log in using 'domain' credentials - in the logs, the following error message is generated:
DOMAINNAME\service_acc, 3248, 4252, 1, DomainCommServiceImpl, 661, Could not find authenticator for security domain DOMAINNAME
However, I can use the same account, provided I omit the 'DOMAINNAME\' prefix. It fails to authenticate as a local user, and falls back to using the domain user. I'm trying to fix this, because I want to use a single account, and don't want to have failed authentication attempts filling my logs.
My other 7 hosts do not have this problem, and as far as I'm aware the OS build is identical. I think this may be related to the installation process of CommandView. When I am trying to configure the 'Management Group' it only lists the local hostname under 'OS Security Domains'. Where my other management stations include a full list of all my domains.
So what I'd like to know - does anyone know of how I can get Command View to rediscover the OS Security domains? Does it require a reinstall/rebuild? It feels like something that should be simpler than that, but I'm having difficulty with digging through the documentation.
DOMAINNAME
the NetBIOS name for the domain? If so, try with the domain FQDN