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We have a default retention policy that archives all folder contents after 2 years. I am trying to stop the Notes folder from being archived. According to this TechNet article there is no way to prevent archiving of the Notes folder from the server or from Outlook. Users must do it from OWA. But, when I go in to OWA and right click the Notes folder and click Archive Policy, my "Never Move to Archive" personal tag does not show up. All the other Personal Tags that have archive periods do appear, just not the one with the "Disable this tag" option set. So, how do I stop Notes folder from being archived?

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  • Did you follow the article as described and create the RPT first for the Notes folder?
    – TheCleaner
    Oct 22, 2014 at 18:42
  • @TheCleaner: Yes, I have an RPT set to not delete anything from the folder. Now I'm just trying to stop the moving of notes to archives.
    – Caynadian
    Oct 22, 2014 at 19:08
  • I was doing some testing by adding more personal tags to see if they would appear and none of them did. I used the start-managedfolderassistane command and my missing folder appeared! Is this process not supposed to run automatically?
    – Caynadian
    Oct 22, 2014 at 19:24

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Reset to default
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Please run the below command from exchange management console:

New-RetentionPolicyTag “Prevent Archival of Notes” –Type Notes –RetentionEnabled $True –AgeLimitForRetention 24855 -RetentionAction PermanentlyDelete

Then open the EMC refresh, so that the policy can appear in the retention tag tab. Then change the tag to disable. before adding it to a retention policy.

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  • Thanks for the suggestion. I actually got it working but forgot I had this question open and I never updated it with my solution. Unfortunately, I don't remember how I fixed it now.
    – Caynadian
    Jan 12, 2015 at 17:25

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