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I have a Toshiba network scanner/copier that is configured to send scanned files to a shared folder. It was working fine when the shared folder was on a windows server 2003 computer.

I installed Windows server 2012 on a new computer and set up a shared folder. Now, I can access that shared folder from any computer and read/write/delete files without a problem.

When I configured the scanner to send scanned files to that shared folder, it could access the shared folder but creates 0-size files. And the scan log of the scanner shows a message: "Failed to create file" The documentation of the scanner suggested to tweak the settings related to SMB to be: "Digital signature isn't done for the communication for the server" Again, still works with 2003 but not 2012. What might be the problem with WS 2012 sharing?

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1 Answer 1

Reset to default
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Use Group Policy to set Computer Configuration\Policies\Windows Settings\Security Options\Microsoft network server: Digitally sign communications (always) to Disabled

This will prevent the server requiring SMB signing, which the copier cannot do.

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  • I found this option was already disabled. So, this is not the problem.
    – Ehab
    Feb 6, 2016 at 9:03
  • Also, the older versions of SMB are also supported in the server (SMB1 and SMB2).
    – Ehab
    Feb 6, 2016 at 9:04

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