We are running an RDP-farm with four terminal servers (Windows Server 2016). On the servers the main software running is our ERP-software, some users are also running the O365-suite. Let's say we have +-30 users running on each server. From time to time one the four servers randomly freezes (not one specific in particular). We can do nothing else than rebooting in the Azure-controlpanel. Software running on servers is: - Trend Micro Anti Virus - O365 - ERP
On the servers there is not 1 process that acts suspicious (high load). What's the best aproach to troubleshoot this, we're a bit stuck...?