Google Cloud name server holding my domain name 'hostage'?

Question

I have created a Cloud DNS Zone for the domain name cachevalleyaa.org. The zone NS record set tells me the name server is ns-cloud-a#.googledomains.com - the 'A' name servers.

BUT, NS record query using the online Dig tool tells me cachevalleyaa.org name server is ns-cloud-e#.googledomains.com - the 'E' name servers.

In addition:

"nslookup cachevalleyaa.org ns-cloud-a1.googledomains.com" returns:

• Server: Unknown
• Address: 216.239.32.106
• Name: cachevalleyaa.org
• Address: 34.83.206.184

"nslookup cachevalleyaa.org ns-cloud-e1.googledomains.com" returns:

• Server: Unknown
• Address: 216.239.32.110
• Name: cachevalleyaa.org
• where is the address? and why is there still a record here?

Some questions

• Is something stuck or so I just need to be more patient?
• Is there a way to clear the record set in the E name servers?
• Do I need to hire someone, or subscribe to support, to get this resolved?
• Is my domain name simply lost? Maybe move to a different name?

Any suggestions would be greatly appreciated! TIA!

Answer 1

Most likely a caching issue, it should clear up with time. I don't know how "ns-cloud-e*[1-4].googledomains.com" is showing up as an NS record for you. Was that the original NS record before you migrated to the new one? If that is the case, you will see the e NS records till the TTL for that record expires and remote name servers pick up your new NS records.

I did several dns traces, all i see is the ns-cloud-a*[1-4]* ones.

Here is the dig trace from my laptop using one of the root name servers 198.41.0.0 -

$ dig +trace cachevalleyaa.org @198.41.0.4 +nodnssec


.           518400  IN  NS  e.root-servers.net.
.           518400  IN  NS  h.root-servers.net.
.           518400  IN  NS  l.root-servers.net.
.           518400  IN  NS  i.root-servers.net.
.           518400  IN  NS  a.root-servers.net.
.           518400  IN  NS  d.root-servers.net.
.           518400  IN  NS  c.root-servers.net.
.           518400  IN  NS  b.root-servers.net.
.           518400  IN  NS  j.root-servers.net.
.           518400  IN  NS  k.root-servers.net.
.           518400  IN  NS  g.root-servers.net.
.           518400  IN  NS  m.root-servers.net.
.           518400  IN  NS  f.root-servers.net.

org.            172800  IN  NS  a0.org.afilias-nst.info.
org.            172800  IN  NS  a2.org.afilias-nst.info.
org.            172800  IN  NS  b0.org.afilias-nst.org.
org.            172800  IN  NS  b2.org.afilias-nst.org.
org.            172800  IN  NS  c0.org.afilias-nst.info.
org.            172800  IN  NS  d0.org.afilias-nst.org.

cachevalleyaa.org.  86400   IN  NS  ns-cloud-a2.googledomains.com.
cachevalleyaa.org.  86400   IN  NS  ns-cloud-a1.googledomains.com.
cachevalleyaa.org.  86400   IN  NS  ns-cloud-a3.googledomains.com.
cachevalleyaa.org.  86400   IN  NS  ns-cloud-a4.googledomains.com.

cachevalleyaa.org.  300 IN  A   34.83.206.184