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I have successfully implemented a Folder Redirection group policy for a specific user group in our organization; however, the folders are not being redirected as expected. My goal is to implement the redirection such that a users 'Documents' folder will appear in the location \\storagebox\users$\%username%\Documents. I also have set the users home folder to \\storagebox\users$\%username%.

This is working for all other redirected folders except the Documents folder itself. For example: The 'Pictures' folder is found at \\storagebox\users$\%username%\Pictures. For some reason, however, the %username% container folder itself has been converted into the 'Documents' folder, while also housing the other folders.

If a user opens their 'Documents' folder, they are transported to their 'Home' folder, and the folder structure is as follows:

Users/
|  User.One/
|  |  Desktop/
|  |  Downloads/
|  |  Music/
|  |  Pictures/
|  |  Videos/
|  |  File1.txt
|  |  File2.txt
|  |  . . .
|  User.Two/
|  . . .

I have tried:

  • Setting 'Redirect to the following location' to \\storagebox\users$\%username%\Documents.
  • The option to "Redirect to the user's home directory."
  • Setting 'Create a folder for each user under the root path' to \\storagebox\users$
    • Even the example text for this identifies the destination for the 'Documents' folder as
      \\storagebox\users$\Claire\Documents

I have also made sure that the group policy is successfully updated after every attempted adjustment.

In the end I would like the tree structure of the 'Home' folder and the redirected user folders to be as follows:

Users/
|  User.One/
|  |  Desktop/
|  |  Documents/
|  |  |  File1.txt
|  |  |  File2.txt
|  |  |  . . .
|  |  Downloads/
|  |  Music/
|  |  Pictures/
|  |  Videos/
|  User.Two/
|  . . .

The only folder not following the wanted pattern is the users 'Documents' folder and I can't seem to figure out why. How can I get the desired implementation to work?

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While I am still unsure as to what was causing the issue, I was able to resolve it through the following steps:

  1. Change the GPO to 'Redirect to the local user profile location'.
  2. Forcing a gpupdate for all users in the applicable group.
  3. Having all users log in to apply the GPO.
  4. Change the GPO back to 'Create a folder for each user under the root path'.
    • Setting the root path to \\storagebox\users$
  5. Repeat steps 2 and 3

If someone else has an answer that is able to explain why this happened, I will gladly accept that answer. Following these steps worked for me, so I wanted to provide them in case someone else experiences this issue.

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