2

I have a G8 DL360P at datacenter. Few days ago, it stopped booting with an error of Fan Solution Not Sufficient.

I logged in to the iLO and found Fan Block 4 and 6 are degraded.

I already upgraded to the newest firmware/bios and searched up about it for few hours and tried to disable thermal shutdown on the BIOS but the error & shutdown happen before I can get into BIOS

Is there any way to fix this problem with KVM (IPMI/iLO) instead of buying new fans and spend like $100 for remote hands…

1
  • 2
    You buy the new fans. This isn't the sort of thing you skimp on.
    – Davidw
    Commented Sep 3, 2020 at 21:04

1 Answer 1

4

The fans (654752-001) are ~$10 each.

It would behoove you to replace the failed units. You can flip the BIOS option to allow operations with reduced fan count after you replace the fans.

DL360p Gen8 servers tend to lose these fans as they age. I keep 20 spare fans on hand at my datacenter because of this.

Your remote hands pricing and support needs were probably known at the time of co-locating the system, so that's a cost you have to plan for. $100 remote hands is better than an un-bootable server.

2
  • 1
    Thank you for your reply! I decided to buy new fans and pay for the remote hands fee.
    – bibi
    Commented Sep 4, 2020 at 2:46
  • And here I am in the same situation today at a customer's remote datacenter... Karma :)
    – ewwhite
    Commented Dec 5, 2021 at 12:24

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .