I need your help on the following issue.

After a restart of a DL360 GEN9, we had the following errors

329-Power Management Controller FW Error – Unable to communicate with the FW. Action: Reset iLO FW. If issue persists reset the Power Management Controller FW (remove AC). If issue persists attempt to update the FW.

LO FW Communication Issue – Unable to communicate with iLO FW. Certain management functionality is not available".

333-HPE RESTful API Error - Unable to communicate with iLO FW.BIOS configuration resources may not be up-to-date. Action: Reset iLO FW and reboot the server. If issue persists, AC power cycle theserver

I couldn't boot into the OS (2012 r2) so I tried to revert to the backup ROM (v1.32) but that didn't work for it got stuck on POST and System utilities are not even available.

I switched back to the ROM and tried to flash the system ROM with v1.72 but again i get an error "firmware update failed (STATUS = ABORTED)"

Another attempt to fix was to boot on the latest Service Pack for Proliant. Error again

Code Bad RIP number Kernel Panic - not syncing : Fatal exception in interrupt ERST [Firmware warn] : Firmware does not respond in time.

I'd really appreciate your help on this

enter image description here

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.