I am having an issue with a WHM installation that was done over a week ago. It seems all is good on the WHM side of things but I am having issues with my nameservers I have set up
Whenever I try to change a domains nameservers over to mine it rejects it(ns1.iclixhosting.co.za, ns2.iclixhosting.co.za)
I have called around the different providers and it seems it is ns2 that is giving the problem
When I run a dig command it returns an A record
dig ns2.iclixhosting.co.za
; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.3 <<>> ns2.iclixhosting.co.za
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8738
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;ns2.iclixhosting.co.za. IN A
;; ANSWER SECTION:
ns2.iclixhosting.co.za. 3252 IN A 164.160.80.20
;; Query time: 304 msec
;; SERVER: 9.9.9.9#53(9.9.9.9)
;; WHEN: Wed Feb 17 15:36:59 SAST 2021
;; MSG SIZE rcvd: 67
However what they are saying is that they do not pick it up when they try run it through the specific domains we are trying to point to our nameservers
I am not sure what to do further on my side, Thank you for any help in advance
Edited to add more details
I am trying to set up ns1 and ns2 as nameservers that other domains can use. I cant point any domains as they say ns2 is not returning with an answer on their servers below is a dig from 8.8.8.8 as I was asked to do in the comments
dig @8.8.8.8 ns2.iclixhosting.co.za
; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.3 <<>> @8.8.8.8 ns2.iclixhosting.co.za
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60456
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;ns2.iclixhosting.co.za. IN A
;; ANSWER SECTION:
ns2.iclixhosting.co.za. 3599 IN A 164.160.80.20
;; Query time: 178 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Feb 17 21:11:17 SAST 2021
;; MSG SIZE rcvd: 67
As I say I am returning an answer however I cant set ns2 as the nameserver for other domains
Edited to add more details
Alright so thanks to Håkan Lindqvist in the comments I ran the command below and got the following results, This is very strange because if I ping the ns2.iclixhosting.co.za I get a response from the server
dig @ns2.iclixhosting.co.za heavencloud.co.za +norec
; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.3 <<>> @ns2.iclixhosting.co.za heavencloud.co.za +norec
; (1 server found)
;; global options: +cmd
;; connection timed out; no servers could be reached
Another Edit
dig NS ns2.iclixhosting.co.za
NS records are usualy outside the DNS zone in your ISP web interface.@
option to dig to specify which nameserver your query. Otherwise your results depend on the locally configured recursive nameserver, and as such can vary in space and can not be reproduced by others.dig @ns2.iclixhosting.co.za example.com +norec
would be the kind of query that should work ifns2.iclixhosting.co.za
has aexample.com
zone. The queries in the question just shows that the namens2.iclixhosting.co.za
resolves.