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My problem is as followed:

Situation
I have a Windows 2016 file server. In the server role the d: drive is shared. I have many shared folders each with the name of a user and shared to that user. Every user (W10) has a documents folder inside and is made/owned by administrators and linked to the client documents folder.

Problem
One of the users (let's call him Tim) cannot access his shared documents folder (with an access denied error). I as a domain admin cannot see or access the shared folder with \fileserver\userfolders or \fileserver\userfolders\tim\ in explorer. I can access all other user folders.

Things I have tried:

  • Delete rights on the fileserver (tim folder), and re-add
  • Stop sharing and add the share again (tim folder)
  • restart the Server service
  • Remake the tim folder

I can see and access the folder when i:

  • Rename the folder. \fileserver\userfolders\tim_back
  • \IP-address\userfolders\tim
  • \fileserver.local\userfolders\tim

What i also tried: adding: "IP + fileserver" to the local host file of the client.

Any help would be much appreciated.

Kind regards,

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  • Rest your hosts, if you can conect to the server, it's not DNS. If you can't see a folder, it's ACL/ACE or caching. What does tim's (and your) CSC look like?
    – bjoster
    Mar 9, 2022 at 16:00

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