The instructions for this switch say about the reset button on the front of the switch:

"The reset button, located on the front panel, manually resets the device."

Well thanks Dell :-) Is a reset the same as the 'reload' command on Cisco, or does this reset in the sense the startup config will be restored to factory defaults? If it is just a reload in the Cisco sense, does anyone know how I restore this switch to factory defaults without the username and password?


I found it in the manual. I need to go into the 'startup menu', I do this by hitting enter during the bootup of the switch when it says 'Hit enter or Escape'. I can then reset that password, or erase the config file on the flash.

| improve this answer | |
  • I used this same procedure to make sure everything was set to factory defaults when I got my 5324 off ebay. – 3dinfluence Feb 24 '10 at 15:40

From fixya.com

Connect to the console port via hyperterminal or similar.

Then, at the command prompt... (hit enter twice!)

delete startup-config

...then say yes to the confirmation request - switch will reboot with no config information....no username/password/IPaddress etc etc.

According to this thread on the dell forums, you will need: an RS-232 crossover cable

| improve this answer | |
  • Doesn't actually help unless I have the password I think... – Kyle Brandt Feb 24 '10 at 14:43
  • Oh, unless the console never asks for a password to go into enable mode? I guess this would work, I tested my answer below though so I know that works. – Kyle Brandt Feb 24 '10 at 14:45
  • I didn't mention booting it? I just assumed.. you know what they say! – Grizly Feb 24 '10 at 15:31

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.