I see a ton on articles on importing PST files in Exchange 2010, but I do not have the option. I need to import PST files, can anyone shed some light.

I added the administrator to the “Mailbox Import Export” role using the following at the exchange management shell.

New-ManagementRoleAssignment –Role “Mailbox Import Export” –User “administrator”

I installed Outlook as recommended here, but I only get export option in the Exchange Management Console and trying to run the import from the exchange management shell only gives error saying cmdlet mot found.

Any help is appreciated.


It turns out I needed to have both Outlook 64bit, 32bit will not work. I also needed to assign a role to my user:

New-ManagementRoleAssignment –Role “Mailbox Import Export” –User “USER”

I found the solution here.

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you have to run special version of power shell - exchange management powershell. for starters - you'll find it in your start menu in microsoft exchange server 2010 folder.

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  • 1
    I apologize for the confusion, I am using the exchange management shell. I will update my question. – Dustin Laine May 15 '10 at 17:13

You do not need permissions to perform the import process through the Desktop Outlook Application. But if you are to perform the process through Exchange Management Shell, then you need to provide the permission to perform Import process. For that execute the following command

New-ManagementRoleAssignment –Role “Mailbox Import Export” –User {username}

In the above command, username stands for user asking for Import permission.

For Ex: New-ManagementRoleAssignment –Role “Mailbox Import Export” –User Administrator

Then, for Import, execute the below command

New-MailboxImportRequest -Mailbox “User_Mailbox_Name” -FilePath “UNC_shared_File_Path”

Note: User_Mailbox_Name is the name of the User mailbox to whom the resultant PST file will be imported to. UNC shared File Path is different from the Normal File Path. If you don't know how to create UNC shared File Path, Refer: Creating UNC shared file path for a PST file

Follow below steps to Import PST files to Exchange server through Desktop Outlook Application

  1. Launch Desktop Outlook Application.
  2. Go to File>> Open & Export>> Import/Export.
  3. Select Import option as per your Requirement.
  4. Select File type to Import (.pst format, in your case).
  5. Select Folder to Import PST file

Note: Provide option to where to place the imported PST file

-In Current Folder

-Into Same Folder

Your selected files will be imported to the destination Mailbox folder.

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