I guess this is probably a commonly asked and boring question but I'm really at a loss and I don't know what else to do. This might be a duplicate of other questions, but none of the solutions worked for me. I've Googled around and read just about anything I could find but I'm still puzzled as to why it doesn't work.
The gist of my problem is that I have set-up Google Apps for a client of mine with the domain fintan.dk. Everthing works just excellent, except emails sent from *@fintan.dk (either with the Gmail web-interface or desktop client) to a non-Google Apps email gets a softfail (I have sent to my University email, an email hosted at MediaTemple and even Hotmail). The emails gets a pass when sent to a Google Apps or Gmail address though... (All emails from that domain are sent via email clients.)
So this is what I have done so far:
- I've added the SPF record Google recommended (v=spf1 include:_spf.google.com ~all), waited several days hoping it would a DNS update delay problem. Now, three days later there is no change.
- I have verified the settings in the desktop clients several times.
- I have validated the records with validation tools like the SPF Query Tool, email@example.com and firstname.lastname@example.org. All of them validate and gives a pass, saying there shouldn't be a problem, but strangely there still is.
So, I really don't know what else to do. Any help is very much appreciated.
Thank you in advance!
Here are som headers for an email I sent from a *@fintan.dk address to a non-Google Apps/-Gmail address with email hosted at MediaTemple, **@newzoo.no.
Delivered-To: ***@*** Received: by 10.204.113.141 with SMTP id a13cs215458bkq; Mon, 7 Jun 2010 14:27:23 -0700 (PDT) Received: by 10.204.83.228 with SMTP id g36mr347934bkl.133.1275946041770; Mon, 07 Jun 2010 14:27:21 -0700 (PDT) Received-SPF: softfail (google.com: best guess record for domain of transitioning **@fintan.dk does not designate **.**.***.*** as permitted sender) client-ip=**.**.***.***; Received: by 10.188.26.13 with POP3 id 13mf159579bwz.53; Mon, 07 Jun 2010 14:27:21 -0700 (PDT) X-Gmail-Fetch-Info: **@newzoo.no 3 mail.newzoo.no 110 **@newzoo.no Return-path: <**@fintan.dk> Envelope-to: **@newzoo.no Delivery-date: Mon, 07 Jun 2010 14:27:17 -0700 Received: from mail-ew0-f224.google.com ([22.214.171.124]:44843) by cl29.gs01.gridserver.com with esmtp (Exim 4.63) (envelope-from <**@fintan.dk>) id 1OLjqk-0007P1-RP for email@example.com; Mon, 07 Jun 2010 14:27:17 -0700 Received: by ewy24 with SMTP id 24so1953534ewy.34 for <**@newzoo.no>; Mon, 07 Jun 2010 14:27:13 -0700 (PDT) Received: by 10.213.22.14 with SMTP id l14mr11377870ebb.55.1275946032661; Mon, 07 Jun 2010 14:27:12 -0700 (PDT) Received: from [192.168.1.4] (cm-126.96.36.199.getinternet.no [188.8.131.52]) by mx.google.com with ESMTPS id 13sm2910690ewy.5.2010.06.07.14.27.11 (version=TLSv1/SSLv3 cipher=RC4-MD5); Mon, 07 Jun 2010 14:27:11 -0700 (PDT) From: Moquan Chen <**@fintan.dk> Content-Type: multipart/alternative; boundary=Apple-Mail-16--861396158 Date: Mon, 7 Jun 2010 23:27:10 +0200 References: <****firstname.lastname@example.org> To: **@newzoo.no Message-Id: <F0B66FDB-42A1-4114-80A8-A5AAD6FD7C3A@fintan.dk> Mime-Version: 1.0 (Apple Message framework v1075.2) X-Mailer: Apple Mail (2.1075.2) X-Spam-Status: "score=1.0 tests=HTML_MESSAGE version=3.1.7" X-Spam-Level: *