We are getting this error on one user's computer, running Windows 7 and Outlook 2007 in a domain environment. Exchange Server is 2007.
It only happens occasionally for random email addresses, internally and externally. Sometimes sending images and sometimes not it seems.
Any ideas on how to resolve this?
I have done my reading around and seen problems related to sending vCards and BES. We are not sending vCards or digitally signing emails, or sending from Blackberry handsets in this case.
An example NDR is below:
_____________________________________________ From: Microsoft Exchange Sent: 17 August 2010 09:18 To: Mr Sender Subject: Undeliverable: RE: booking Delivery has failed to these recipients or distribution lists: Mr Recipient <mailto:Mr.Recipient@email.com> The e-mail system had a problem processing this message. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator. _____ Sent by Microsoft Exchange Server 2007 Diagnostic information for administrators: Generating server: exchsvr.domain.local Mr.Recipient@email.com #550 5.6.0 M2MCVT.StorageError; storage error in content conversion ## Original message headers: Received: from exchsvr.domain.local ([192.168.0.1]) by exchsvr.domain.local ([192.168.0.1]) with mapi; Tue, 17 Aug 2010 09:17:39 +0100 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary From: Mr Sender <Mr.Sender@domain.com> To: Mr Recipient <Mr.Recipient@email.com> Date: Tue, 17 Aug 2010 09:17:38 +0100 Subject: RE: booking Thread-Topic: booking Thread-Index: Acs7kjK27G45MtsWStyjlgX8C2bAsAABCO8YAJNQgYAAAD3wYA== Message-ID: <18BA3EFCD95BA44AA359B7358A909BE211035339B4@synexch01.domain.local> References: <F1A0F7931758C047869ACB087522B76590A8931D7D@s-dor001-mx01.blah.net> <F1A0F7931758C047869ACB087522B76590A8F60B68@s-dor001-mx01.blah.net> In-Reply-To: <F1A0F7931758C047869ACB087522B76590A8F60B68@s-dor001-mx01.blah.net> Accept-Language: en-US, en-GB Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: <18BA3EFCD95BA44AA359B7358A909BE211035339B4@exchsvr.domain.local> MIME-Version: 1.0