When I use Windows 7's remote desktop connection to our company's VPS (Win Server 2008 32bit) I receive a very slow connection - most of the times it actually grinds down to a complete halt. This is in contrast to my team mates which have no problem remoting to the VPS.

I'm using a brand new Dell Studio 1558 laptop with Intel Core i7 and 4GB RAM with a clean installation of Windows 7 64bit Ultimate.

Any suggestions for how to diagnose \ solve \ workaround the problem would be appreciated.


  • I checked, and it seems the problem exists with all the computers connected to my home LAN. Once I take my laptop to the nearest coffee shop it works fine. What could be the problem with the LAN?
  • Are you all using the same internet connection?
    – EEAA
    Nov 24, 2010 at 23:14

1 Answer 1


MTU issues can cause RDP connections to hang/freeze. To eliminate this as a possibility, you might try lowering your MTU to see if it makes any difference: http://www.richard-slater.co.uk/archives/2009/10/23/change-your-mtu-under-vista-or-windows-7/

  • I took my laptop outside my LAN and it worked fine. Could it still be an MTU problem?
    – Jonathan
    Nov 26, 2010 at 8:05
  • Also, I tried the test suggested by the link you posted, and it seems I can ping my VPS's IP with the max MTU (1472 + 28 for header), so I'm not sure it's an MTU problem...
    – Jonathan
    Nov 26, 2010 at 8:06
  • Just to confirm, did you do this MTU test inside or outside the LAN? Nov 26, 2010 at 18:56

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