After freshly installed OpenManage Server Administrator from the CD that comes with my new server, Dell PowerEdge T110, I still could not figure out how to login successfully to the application. The server is running Windows 2008 SR2 Foundation and serves as a domain controller.

I access its web interface locally using Firefox 3.6. On the login page and choose local system login. OMSA user's guide seems to state that I should be able to login using an Active Directory user. I tried Administrator, my_domain\Administrator, a a few combinations with the correct password. But none of them can logged in.

Does Server Administrator requires any additional treatment to the user accounts, or what are the steps I missed here?


4 Answers 4


This questions is old, but since I had the same problem and couldn't find the solution here, I'd like to share with you my experience and the solution I found:

Under the security tab in Internet Options click the Custom Level button for the zone in which you've added the address of your server and in User Authentication > Logon select the option "Automatic logon with current user name and password".

This solution worked fine for me and I hope it would be helpful for others too.


Well, it actually turned out that the tried-and-true method, restarting, does fix the problem. I'm not quite understand why and the documentation doesn't seem to mention it. But after the server had rebooted, I can logon with the domain admin account just fine.


I restarted the dsm services and was able to login with active directory credentials.


I come across with the same problem.. What worked for me was, to use the username:


which indicates the local domain.

NOTE: If the server where SupportAssist Enterprise is installed is a member of a Windows domain, you must provide the user name in the [Domain\Username] format. For example, MyDomain\MyUsername. You can also use a period [ . ] to indicate the local domain. For example, .\Administrator.

Souce: Dell Support

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