I have a user here, our CEO, that can't keep his incoming email more than 3-4 minutes in his inbox. He is able to get the email, we see the popup confirming the email has been received but suddently, without warning, the emails go away!
I can find back the emails in "Tools - Recover Deleted Items" but they don't show in the Deleted items folder. But again, as soon I recover the emails, they disapear after few minutes again.
I'm running Echange 2007 SP1 on Windows Small Business Server 2008
What I've done to troubleshoot:
- No Rules were/are setup in Outlook
- Reinstall Office 2003
- Reinstall Office 2007
- Deleted/recreated the local profile
- Deleted/recreated the AD profile
- Deleted/recreated the Exchange 2007 account.
Even with a brand new Exchange mailbox, the email are still deleted in a few seconds after coming in the Inbox. He is the only one with that problem. The problem is also the same in OWA. So I'm pretty sure that issue is coming from Exchange or around that...
I'm not sure if a corrupted message could do this but I can't afford to neglect such details. Is anybody already fixed a problem like this one? Any help will be appreciated!!!
P.S. Sorry for my english and thank you!