I have a HP ProLiant DL380 G7 server which sent me an email that's got me worried.
The system has detected the following event:
SNMP Trap: 9006
Date time: 03/19/2011 11:47:46 PM
Computer: DC1.domain.local
Source: Server Agents
Type: Error
Category: (4)
Description:
A 'Remote Insight Board Interface Error' trap signifies that the Compaq Remote Insight Board has detected a controller interface error.
Details:
None
I looked at my event log and I have a corresponding log in the Event Viewer. I also looked back a bit further and found the following 2 events have happened 3 or 4 times since the beginning of the year.
Log Name: System
Source: hpqilo3
Date: 19/03/2011 07:06:00
Event ID: 78
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DC1.domain.local
Description:
The ProLiant Monitor Service is unable to communicate with HP ProLiant iLO 3 Management Controller.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="hpqilo3" />
<EventID Qualifiers="16642">78</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-19T07:06:00.000000000Z" />
<EventRecordID>7147</EventRecordID>
<Channel>System</Channel>
<Computer>DC1.domain.local</Computer>
<Security />
</System>
<EventData>
</EventData>
</Event>
Log Name: System
Source: hpqilo3
Date: 19/03/2011 07:06:20
Event ID: 79
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DC1.domain.local
Description:
The ProLiant Monitor Service is now able to communicate with HP ProLiant iLO 3 Management Controller.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="hpqilo3" />
<EventID Qualifiers="16642">79</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-19T07:06:20.000000000Z" />
<EventRecordID>7148</EventRecordID>
<Channel>System</Channel>
<Computer>DC1.domain.local</Computer>
<Security />
</System>
<EventData>
</EventData>
</Event>
First of all, I notice there is a firmware update available. Do you think this will help me out or is the iLO board (which is on the motherboard right?) or motherboard faulty?