I'm in the middle of migrating to Exchange 2010 after finally getting everything in the event log cleared up

I migrated one users mailbox, and of course, there is an issue.

Any time the user sends HTML emails, they are stripped and the recipient receives a blank email (inside and outside organization, tested multiple accounts it isn't a client issue).

After investigation, the user has no send as permissions after the migration to Exchange 2010 (not even NT AUTHORITY\SELF). When trying to add this I get the following error and I don't know if it has anything to do with it:

operation failed on win2k8dc1.domain.local this error is not retriable. access is denied active directory response 00000005. insuff_access_rights, data 0

the user has insufficient access rights.

I also disabled all transport rules and anti virus email filtering (has been disabled on server, disabled it on users pc as well).

The user is using outlook 2007.

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    Jeff, I say this with the greatest respect - please don't take it the wrong way. Going by your questions over the past few days, you are having a lot of permissions problems that just shouldn't occur in a normal situation. I humbly submit that you have some underlying problem you don't know about (or don't totally understand) and you should really get a consultant in to give you some assistance. I certainly don't mean to deter you on Server Fault, but a consultant will probably give you a (relatively speaking) quick turnaround and hopefully solve your underlying problem too. – Ben Pilbrow Mar 30 '11 at 19:29
  • Ben, I actually have had outside consultants look, change things, and cause more problems.. example - whenever we migrated to exchange 2007, an outside consultant company came in to help with the process - during which so they didnt uninstall exchange 03, just shut the server down and deleted it from ad – Jeff Mar 30 '11 at 19:31
  • i appreciate your response though - I'm actually thinking of handing this over to someone else cause it is pretty much driving me to the point of no return with fustration. – Jeff Mar 30 '11 at 19:32
  • btw: steps i have taken to monitor of underlying problems, i have run the exchange 07 and 10 exBPA and corrected every thing that they discovered. thoroughly went over every servers event logs and fixed every warning and error i could possible find. and some microsoft tools to check for errors i dont remember the exact name. this system was setup by one guy, run by another guy, then handed to me. whenever i got it you could give it a -10 on an over best practice scale. everyone had permission tot he c: of the dc when i got here – Jeff Mar 30 '11 at 19:35
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    That is unfortunate you've had a bad experience. There is only so much troubleshooting you can do without actually seeing the server and environment it is in, which prompted my comment really. As always, I keep an eye on the Exchange related tags here on Server Fault, so if I can offer anything to your questions I'll certainly try to help you out. – Ben Pilbrow Mar 30 '11 at 19:38

If the user has ever had domain admin rights then inherit permissions may be unchecked. Ensure the ADUnC "view > advanced" option is enabled and look under security tab for that user for advanced and ensure inherit is checked.

  • the user once was infact was a domain admin - the include inheritable permissions was unchecked. this resolved the second issue, thanks! – Jeff Mar 30 '11 at 20:27

Like i said, overlooking something stupid

i have vipre enteprised installed on the server controlling all agents the user has higher access - and installed avast antivirus - i thought it was just vipre

the user turned off avast, low and behold - there comes the email.

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