1
vote

Is there anywhere that can provide a template for a server change request document?

closed as off-topic by HopelessN00b Jan 22 '15 at 7:24

This question appears to be off-topic. The users who voted to close gave this specific reason:

If this question can be reworded to fit the rules in the help center, please edit the question.

locked by HopelessN00b Jan 22 '15 at 7:24

This question exists because it has historical significance, but it is not considered a good, on-topic question for this site so please do not use it as evidence that you can ask similar questions here. This question and its answers are frozen and cannot be changed. See the help center for guidance on writing a good question.

Read more about locked posts here.

  • 1
    what kind of changes? What industr[y|ies]? The requirements for a small business will be vastly different than those surrounding a financial services company. – warren Jun 19 '11 at 3:57
1
vote

Most of these that I've run into have depended a lot on the change-control process of the company in question. Approvals needed, details required, and suchlike all change from company to company. However, a good change-request form should have:

  • A description of what will be changed
  • A description of how this will affect functionality
  • Details about what testing has been done to verify this change is safe
  • Details about how to back out the change once it's in place (if possible)
  • Whatever documentation your approvals process requires

Somewhat more optional details:

  • Description of what conditions will trigger a backout
  • Details about why this change is needed
  • A risk-assessment surrounding doing this change versus not doing this change

Not the answer you're looking for? Browse other questions tagged or ask your own question.