I would imagine that this question is really quite stupid, but I have to ask.

I need to reset a mail profile on my terminal server. The problem is that the admin who set up the terminal server restricted access to the control panel (and mail utility). This presents a bit of a problem as far as resetting this profile is concerned. If I try to right click on Outlook and go to the Properties option, I get a message that it's restricted.

I've tried logging into the server as admin and then taking over the remote session with Terminal Services manager, but it looks as though when I do that my rights are the same as the users.

Is there a way I can get access to the mail icon (or any other program for that matter) if I have the domain admin credentials on an RDC connection?

Thanks in advance

  • How about talking to the Admin and explaining your need... – joeqwerty Jun 20 '11 at 19:45
  • In a perfect world, the admin would respond to my inquiries. – DKNUCKLES Jun 20 '11 at 19:58

I know the way I've always done this is by removing the lock down policy for the user.

Choose the Policy > Go to the Delegation Tab > Advanced.

Add the user and choose Deny for Apply Policy. Have the user log back in and they can change it.

Then remove them from Advanced and log them out.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.