have been using NetBackup with for a few months now. So far I have been running NetBackup on a single server.

Back-ups on guest are perfect, I would like to use NetBackups VMWare Support as well, so I installed NetBackup Media Server on a Windows 2003 Server. After following the documentation, I succesfully added the media server on the Master server and successfully added a storage unit. Back-ups give the following error though.

07/31/2011 00:27:08 - requesting resource windisk1
07/31/2011 00:27:08 - requesting resource netbackup.NBU_CLIENT.MAXJOBS.plesk01
07/31/2011 00:27:08 - requesting resource netbackup.NBU_POLICY.MAXJOBS.filebackup01
07/31/2011 00:27:11 - Error nbjm (pid=5281) NBU status: 159, EMM status: Server is not licensed for Remote Client Option
licensed use has been exceeded  (159)


  • NetBackup Master + Media Server - RHEL 5 x64 NetBackup Additional
  • Media Server - Windows Server 2003 R2 64


  • Feature ID = 71 Remote Client Support +

As you can see the license is configured and installed perfectly fine. How do I go about troubleshooting from here?


This Symantec kb article may have solution to your problem.

Alternatively, depending on your license, see this community thread. Googling for your error message gives a lot of articles with possible causes and solutions.

  • Yep, but I have googled. I have the right license, almost all Google posters didn't. – ujjain Aug 21 '11 at 16:15

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