Simple setup, should not be a problem, yet Im stumped.

Small office, Xerox 5050 wired directly to a linksys router. Windows 7 machines connecting wirelessly to that router. Add printer in win 7 dosent find printer. Ping the printer IP (gottev via print test page feature on printer) and get a 'destination host unreachable'. Its so simple a setup, but I have had no luck all day. This is just a small part of a larger office that uses clearOS, so possibly settings in there, but I cant find anything.

  • 1
    Does the printer have an ip address in the same subnet as the Windows 7 client? – joeqwerty Oct 17 '11 at 19:52
  • Please add the networking configuration (Ips, Subnet Mask, and Gateway) of the computers and the printer device. – Ricardo Polo Oct 17 '11 at 19:55
  • printer IP = broadcast address = subnet mask : – jason Oct 17 '11 at 19:58
  • computer ip = router ip = router subnet mask = – jason Oct 17 '11 at 20:01

Judging by your comments, your printer isn`t on the same subnet as the rest of your network.

Use the following information

  • Printer IP: (or another IP address from your subnet that isn`t already taken)
  • Subnet Mask:
  • Broadcast Address:
  • Gateway:

That should solve your problem.

  • Just for the noobs of us: "another IP" means an IP where the last number is allowed to change. The first three numbers must be the same. So 192.168.1.* and as * any (free) number from 2 to 254 – mailq Oct 17 '11 at 23:47

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