I have a server using windwos web server 2008 R2 ( 64bit) Yesterday I saw it was very slowly and dont response to request correctly then try to restart it, windows try to booting and show start screen on windows, for a long time ( 4 hours ) it show the start screen but it response to keyboard and mouse ( doesn't hang up ) and windows and it's service dosne't start. I restart again and use safe mode , it stop on CLASSPNP.sys I ask my datacenter to installing a new windows but they told this will erase all data on server. Is there any way to fix this problem? Thanks

I have 2 hard drive which setup as a RAID1 by windows, Can I install a fresh windows on one this hard drive and sure that another hard drive and it's data is safe?


Yes it will erase all data on the server, but there are backups to restore from when it's done, right?

  • correct, new windows install will erase all data on the C drive(or the OS drive). I suggest taking an image of the disk or make a copy of all data on the machine, before you let them try things. – whizkid Oct 23 '11 at 9:31
  • erase data from C drive or all drives? my main data store on D drive – Ashian Oct 23 '11 at 9:34

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