I am trying to install Bugzilla on my Windows 7 machine. I have only been able to get the apache,mysql,perl stack operational by installing XAMPP. Apache works well for php, and mysql seems quite happy, yet I can't get apache to execute cgi for bugzilla.

When I browse to 'http://localhost/bugzilla/', I get the following error:

couldn't create child process: 720002: index.cgi

I found this page when googling the error, https://wiki.mozilla.org/Bugzilla:Win32Install, but all the settings it recommends adding to or uncommenting in apache's httpd.conf are already present. What else can I do?

closed as off topic by Ward, mailq, Scott Pack, Iain, MDMarra Nov 21 '11 at 18:52

Questions on Server Fault are expected to relate to server, networking, or related infrastructure administration within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Do you have the cgi files associated with perl? Try double click one. Also, please post the first line of index.cgi. – Paul Nov 6 '11 at 6:48

Have you tried running the script checksetup.pl, what it say ?

These two links could be useful read for you :

https://wiki.mozilla.org/Bugzilla:FAQ:Bugzilla_and_Win32 https://wiki.mozilla.org/Bugzilla:Win32Install#Configure_CGI

  • Hehe, every time I run that script it says something different. When I posted my question though, it reported a DB error. Googling that error suggested I could clear the 'check_db' setting to proceed. The db is alive and well though, and the connection settings in localconfig are correct. – ProfK Nov 1 '11 at 17:19

Not the answer you're looking for? Browse other questions tagged or ask your own question.