I help out a charity with web development and any tech related things and out setup was (until recently):

  • domain purchased from one company (123-reg)
  • web hosting + email provided by another company (5quidhost)

We've had a years worth of hosting with another company (Wix) donated to us, so we've changed over to that. The domain name points to that host, but they don't provide email. So my question is... will it be possible to change the DNS settings (on 123-reg) so our emails are still handled by the original host (5quidhost).

Emails sent to someone@ourdomain.com were originally bouncing back with "550 550 This domain is not hosted here (state 14)" and now I've fiddled with the DNS settings, it doesn't give an error nor deliver the email so I think I'm making it worse! Any help would be greatly appreciated!!

1 Answer 1


Domains are purchased from a Registrar (sounds like 123-reg). The domain points to a DNS Server.

The DNS Server is hosted by someone, no idea who in your example. The DNS server points to other server for Web (A Record) and E-mail (MX Record).

A web server serves web pages. An e-mail server serves e-mail.

You can have all three (DNS, Web, E-Mail) hosted on the same server, or on different servers, same company or different. Makes no difference to the Internet.

  • Got it sorted. The registrar has an interface for inputting A records and MX records, but it didn't start working until I put the MX record into the settings page on the new host (Wix)
    – james246
    Oct 28, 2011 at 17:24

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