I know this has been asked before in various forms, but I've tried all the suggestions and had no luck (or maybe skills).
I am trying to point a subdomain (mail.abcd.com) to Rackspace's hosted Webmail service for a client.
My understanding is I should be able to set up cname for the subdomain and point it to rackspace's hostname: apps.rackspace.com
I have set up the following cnames:
www.mail IN CNAME apps.rackspace.com autodiscover IN CNAME autodiscover.emailsrvr.com mail IN CNAME apps.rackspace.com
I have tried doing dig mail.abcd.com and nslookup but both report that mail.abcd.com is a nonexistent domain.
I have restarted the name server numerous times.
I'm sure I must be missing something silly.
Thanks for any help!