I'm really struggling to get a website up and running for the NHS. Apologies in advance as it's the first time I've had to setup a domain without using NS records so I'm a tad out of my depth. I should add, the domain is managed by the NHS who don't allow the use of NS records or me to manage the domain myself.
The URL is parkparadesurgery.nhs.uk and has an A-record pointing to the server IP (220.127.116.11). I thought this would have been enough on its own but it wouldn't resolve and so UK2 recommended I add a CNAME pointing to the subdomain (parkparadesurgery.becketsrestaurant.co.uk - this address works). Both the cname and a-record on the new domain have propagated properly but the site is still not working.
I've added parkparadesurgery.nhs.uk to my hosting account as an addon domain. Is there anything else I need to do to get it to resolve?
Many thanks for your help, it's very much appreciated...the site has been down for a number of days and a lot of people rely on it for important health matters.
Many thanks Jonny