We have 2 pooled HP LaserJet 9050 printer on our network (using the PostScript drivers). Users connect to it via our print server, which runs Windows 2000 Server. I am unable to enable bidrectonal support for these printers (the box is grayed out).
Is there something I'm missing? When I set them up, I created a new TCP/IP port, then pointed the wizard at the port and the downloaded drivers. I suspect there's something wrong here that I'm not aware of.
The problem I keep seeing is that if a large print job is printing and one pooled printer runs out of paper, after a certain amount of time, the job will automatically start from the beginning on the other pooled printer. Obviously for a job that's 1k+ pages, this isn't ideal.
I suspect I need bi-directional support, but if it's something else, please let me know