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I have a DL180 G6 server with Smart Array P212 RAID controller. The server runs under Ubuntu. After an upgrade from Ubuntu 10.04 to 12.04 utility hpacucli (ver. 8.50-6.0) stopped working. The error message was about missing controller. I updated the utility to version 9.10.22.0. Now, the message is:

Smart Array P212 in Slot 1

CACHE STATUS PROBLEM DETECTED: The controller is disabled because the cache
                           module is not attached. Please re-attach the
                           cache module to re-enable the controller.

But all disks are available, even though the I/O speed makes me nervous. Is this for real, should I start investigating a problem with the cache module? Or is this a compatibility problem between Ubuntu 12.04 and hpacucli?

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Update the firmware on the Smart Array P212 device as a good measure... The current version is 6.00.

The real issue is that the hpacucli utility needs to be downgraded. Can you try an older version?

The best place to look is the HP SDR repository: http://downloads.linux.hp.com/SDR/downloads/ProLiantSupportPack/Ubuntu/dists/

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  • I have already tested versions 8.28, 8.35, 8.60 and 8.70 :). All they return is: Error: No controllers detected. BTW, I have another server with Ubuntu 12.04, where hpacucli 9.10 works correctly. The controller, though, is different, P222.
    – minaev
    Apr 19 '13 at 13:39
  • Update your controller's firmware.
    – ewwhite
    Apr 19 '13 at 14:23
  • I will, as soon as I have a chance to shut down the server. Thanks!
    – minaev
    Apr 19 '13 at 18:52
  • Updated the controller firmware (two reboots were necessary). Downgrade didn't work, older versions of hpacucli still do not find the controller, but 9.10 works correctly now. Thanks!
    – minaev
    Apr 22 '13 at 6:59

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