My company has very small IT needs and wants to outsource most of our IT operations. We've moved some stuff to hosted services, but other things like network administration, setting up new employees' machines, creating VMs, managing license servers for some software we use internally, etc., have to be done on-site.
We don't have enough work to hire someone full-time, and we've had a hard time finding a qualified person who is willing to work part-time. Ideally, we want to hire a company that completely manages all the IT work for several small companies.
How do we search for such a company? Is "Managed IT Services" the proper term for this, or are there other terms?
Is there anything we should not reasonably expect such a company to be able to handle, such as user account administration, restructuring our network, etc.?