My company is planning on changing from having a singular brand to multiple brands going forward. Each employee could at any point in time be representing any one of the brands. But we also want mail to always appear as if it's coming from a team rather than an individual. I am trying to solve the issue of email sending/receiving/signatures in this scenario.
The more I can take the selection of mailbox/signature out of the users hands the better. We are using Microsoft Exchange 2010 but I am no exchange expert in any way, shape or form!
All mail will be sent via a 3rd party system that will know what brand it necessary for a particular email but it cannot append signatures dynamically, or alter the from address dynamically.
My idea is as follows:
UserA (firstname.lastname@example.org) in TeamA working for BrandA sends email from the 3rd party system
Email gets 'TeamA-BrandA' inserted into the subject line before reaching Exchange
Exchange detects subject line and inserts BrandA signature
and also alters the from address to be email@example.com.
I was wondering if anyone has solved a similar set of issue before (it doesn't seem like it would be that uncommon) and what solutions did you use to do so? What problem were faced that I'm not foreseeing?
Does this solution seem feasible using Exchange?