I am running a dedicated server.

The server is running two sites. This morning one website is not working and I found that there is a problem with the dns settings. I don't know how it happened very suddenly.

The other website is working properly.

nslookup @domainname.com


** server can't find @domainname.com: NXDOMAIN

I checked online dns tools and they are reporting errors.

nslookup for another site is also not working

But dig for another site is working properly.

dig @domainname.com

dig: couldn't get address for 'domainname.com': not found

and ping is reporting

ping: unknown host domainname.com

dig SOA sitename.com

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.6 <<>> SOA sitename.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 25377
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;sitename.com.              IN      SOA

co.in.                  879     IN      SOA     a0.cctld.afilias-nst.info. noc.afilias-nst.info. 2008728028 600 900 2592000 86400

;; Query time: 53 msec
;; WHEN: Mon Sep 30 17:36:06 2013
;; MSG SIZE  rcvd: 99

cat /etc/resolv.conf 


I tried one online website for nslookup.

DNS server handling your query: localhost
 DNS server's address:

 ** server can't find domain.co.in: NXDOMAIN

domain name : justforfun.co.in

closed as unclear what you're asking by DanBig, Ward, Dave M, Scott Pack, mdpc Sep 30 '13 at 17:17

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Check in your DNS management if that service is up and running. – Abhishek Anand Amralkar Sep 30 '13 at 11:55
  • So check your DNS settings using the control panel through your host. – DanBig Sep 30 '13 at 11:55
  • I don't have any control panel – user192058 Sep 30 '13 at 11:59
  • 2
    @user192058 - the details of your question are pretty vague and you don't give much to work with here. Before the question gets closed as "unclear" it would behoove you to include additional details like the actual domain name in question, any changes made recently to its dns zone, etc. – TheCleaner Sep 30 '13 at 13:04
  • 1
    Adding your actual domain name here is fine by us. Doing this helps greatly with DNS questions. If you don't want to do that, you might want to check the status page or the Twitter feed of your DNS provider. If that's fine, also check if the domain has expired in the last few days. – Ladadadada Sep 30 '13 at 13:04

http://info.info/index.php?q=faq/7 The whois on your domain returns Status: Hold which likely means that your nameservers are not configured [properly] at the registrar.

Further Investigation reveals the following:

DNS server handling your query: NS2.FUNNY.ORG.IN
 DNS server's address:


NS1.FUNNY.ORG.IN does not resolve to an IP address. This is likely why the registrar placed the domain in hold status and refuses to publish it to the zone. Contact the admin responsible for ns1.funny.org.in or switch to a different DNS provider.

Or at least it didn't appear to be resolving ns1.funny.org.in a minute ago..

  • 1
    How did you get those details? Where can I check them? – user192058 Sep 30 '13 at 14:13
  • Whois: http://www.networksolutions.com/whois/results.jsp?domain=justforfun.co.in && dig @ns1.funny.org.in justforfun.co.in – Daniel Widrick Sep 30 '13 at 14:19
  • I would contact the registrar and ask for assistance. It appears that they have put your domain on hold status for one reason or another. – Daniel Widrick Sep 30 '13 at 14:19
  • which registrar? justforfun.co.in? – user192058 Sep 30 '13 at 14:26
  • 2
    who.is/whois/justforfun.co.in - The various online whois lookupp providers respond back with the Status: Hold line present. If they don't accept that as evidence of an issue and help (or at least explain why it is not an issue), Have them open up the transfer hold on the domain and threaten to move your registration to a new provider. – Daniel Widrick Sep 30 '13 at 14:30

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