Windows Server 2012 Inplace upgrade fails

Question

Attempting inplace upgrade of Windows Server 2012 (x64) to R2 (x64)

Server is virtual (vmware) ISO downloaded from VLSC

Login to Windows run setup.exe

Installer quits with the following error (at the end of the first phase of the install):

[Setup cannot continue due to a corrupted installation file. Contact the vendor of your Windows installation disc or your system administrator for assistance.]

I've tried this with a new install of 2012 and upgrade to R2 with the same media -> no issues

Installed straight 2012R2 with no issues as well from the same iso.

Tried mounting the iso in Windows -> same error

Extracted iso -> same error

I've also tried both getting updates and not getting updates for Windows Setup.

Not sure where to go from here. Any help / suggestions would be great.

Logs: Setupact.log

2013-11-27 11:11:53, Info IBS
ValidateOfflineImage: dism.exe returned with exit code [0x800F0830].

2013-11-27 11:11:53, Error [0x0606fd] IBS
ValidateOfflineImage: dism.exe returned with failing exit code [0x800F0830]

2013-11-27 11:11:53, Error [0x0606f5] IBS
ValidateOfflineImage: An error occurred while validating serviceability of offline image. Error code is [0x800F0830]

2013-11-27 11:11:53, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Setup cannot continue due to a corrupted installation file. Contact the vendor of your Windows installation disc or your system administrator for assistance. ]

2013-11-27 11:11:53, Info
[0x0a013d] UI Accepting Cancel. Exiting Page Progress.

Setuperr.log

2013-11-27 11:00:57, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: LoadLibrary error (C:\Windows\system32\TableTextServiceMig.dll) gle=0

2013-11-27 11:03:05, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: CBrgUnattend::CollectBridgeSettings failed: 0x1, 0

2013-11-27 11:03:22, Error [0x0808fe] MIG Plugin {D12A3141-A1FF-4DAD-BF67-1B664DE1CBD6}: WSLicensing: Failed to read machine binding, hr=0x80070002

2013-11-27 11:03:22, Error
[0x0808fe] MIG Plugin {D12A3141-A1FF-4DAD-BF67-1B664DE1CBD6}: WSLicensing: Error reading Server Info hr=0x80070490

2013-11-27 11:11:22, Error CSI 0000012f (F) Component marked deleted and is no longer available for: [ml:280{140},l:138{69}]"amd64_sdbus.inf_31bf3856ad364e35_6.3.9600.16384_none_62a11cce9e4e184e"[gle=0x80004005]

2013-11-27 11:11:22, Error CSI 00000130 (F) HRESULT_FROM_WIN32(50) #1246815# from Windows::ServicingAPI::CCSIStore_ICSIStore::GetComponentInformation(flags = 0, class = (unknown enumerant 2), information = [24]"[gle=0x80070032]

2013-11-27 11:11:22, Error CBS
Doqe: Failed processing queue [HRESULT = 0x80070032 - ERROR_NOT_SUPPORTED]

2013-11-27 11:11:22, Error CBS
Doqe: Failed while processing driver operations queue. [HRESULT = 0x80070032 - ERROR_NOT_SUPPORTED]

2013-11-27 11:11:22, Error
CBS Failed to process single phase execution. [HRESULT = 0x80070032 - ERROR_NOT_SUPPORTED]

2013-11-27 11:11:22, Error CBS Failed to perform operation. [HRESULT = 0x80070032 - ERROR_NOT_SUPPORTED]

2013-11-27 11:11:23, Error MIG
OC::COCDismAdapter::EnableDisableOCs: Image is not serviceable; cannot proceed.[gle=0x0000007a]

2013-11-27 11:11:23, Error
MIG OC::CInstalledOCStore::ModifyOCsState: Failed to enable and disable OCs; hr = 0x800F0830[gle=0x0000007a]

2013-11-27 11:11:23, Error MIG Failed to restore OC status; HRESULT = 0x800F0830[gle=0x0000007a]

2013-11-27 11:11:24, Error
MIG OC Exception: [0x00000830]

2013-11-27 11:11:24, Error
[0x080717] MIG pUpgradeInstallOC: Failed to restore OC status.

2013-11-27 11:11:53, Error [0x0606fd] IBS
ValidateOfflineImage: dism.exe returned with failing exit code [0x800F0830]

2013-11-27 11:11:53, Error [0x0606f5] IBS
ValidateOfflineImage: An error occurred while validating serviceability of offline image. Error code is [0x800F0830]

Answer 1

It looks like your current Windows Server 2012 installation is corrupted. The error 0x800F0830 means the following:

C:\Users\André>err 0x800F0830
# for hex 0x800f0830 / decimal -2146498512
  CBS_E_IMAGE_UNSERVICEABLE                                      cbsapi.h
# The image has been damaged by an offline servicing failure
# and no further servicing is allowed
# 1 matches found for "0x800F0830"

You must do a clean install, the upgrade is blocked.

Answer 2

We had a similar issue to this and I wanted to share our experience with others, I'm sure it could help someone else if not the original poster (see specifically deleting the registry key step to help you with

CBS_E_IMAGE_UNSERVICEABLE, error 0x800F0830).

We originally got into this situation installing windows updates, it failed tried to revert changes and boot looped. We eventually managed to repair the system with the DISM command in command prompt under Windows repair (booting from disk).

However the windows updates would all fail afterwards but we could at least boot to the desktop!

We ran sfc /scannow which said it detected issues and fixed them, but we still had windows update errors every time, we then ran the following dism command using the latest iso (obtained as a trial):

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:E:\Sources\Install.wim:2 /LimitAccess

Note we used LimitAccess (to bypass WSUS) and install wim2 (not wim1) was defined as apparently wim1 was for CORE installation, which we weren't using.

We received the error below:

DISM (Error 0x800f081f) and SFC (Failed to Repair)

Found this also in the CBS log (C:\Windows\Logs\CBS):

"Error CBS The image has been damaged by an offline servicing failure and no further servicing is allowed. [HRESULT = 0x800f0830 - CBS_E_IMAGE_UNSERVICEABLE]"

Please perform at your own risk. Delete the following registry key that is blocking the command (you may have to change owner in permissions to delete it).

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ComponentBased" Delete attribute "Unserviceable"

Then re-run the DISM command preferably with the very latest image file or online (again as I mentioned before we had to use an official downloaded trial ISO, because our WSUS server seemed to stop the online DISM command working). We didn't use the original installation disk because our system had been patched to a higher level in windows update.

We then experienced no CBS errors. Hopefully this would allow your update process as well.

Also to add, this was the failing update specifically: KB3013767

Answer 3

New Windows Server 2012 R2 media released on December 11, 2013 fixes this.

In place upgrade no longer fails. Upgrade successful.