According to the Mail Flow Permissions page the following roles are required to do Message Tracking:
- Organization Management
- Records Management
- Recipient Management
The domain admin has these roles assigned to it. Yet when I login to EAC I am still not able to view delivery reports for other users. On the other hand I can see the admin's reports and I can login to OWA with my own user and see reports for myself too.
Clearly this is a permissions issue but I don't know what more I need. I'm probably just not noticing the instructions somewhere in the docs.
Below is a screenshot: