1

According to the Mail Flow Permissions page the following roles are required to do Message Tracking:

  • Organization Management
  • Records Management
  • Recipient Management

The domain admin has these roles assigned to it. Yet when I login to EAC I am still not able to view delivery reports for other users. On the other hand I can see the admin's reports and I can login to OWA with my own user and see reports for myself too.

Clearly this is a permissions issue but I don't know what more I need. I'm probably just not noticing the instructions somewhere in the docs.

Below is a screenshot: What my "Delivery Report" looks like.

1

The problem is user error. I discovered that I was looking at my permissions with the wrong cmdlet. I was using Get-ManagementRoleAssignment and should have been using:

Get-RoleGroupMember "Organization Management"
Get-RoleGroupMember "Records Management"
Get-RoleGroupMember "Recipient Management"

I've corrected the missing permissions and, as expected, everything is working after a logout/login.

0

It is not necessary to add the administrator to Organization Management or Records Management.

The solution to the problem is to ensure that the administrator is Mailbox Enabled in Exchange.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.