I'm trying to configure my own DNS with Virtualmin for a domain that I registered through GoDaddy. However, after following the instructions of GoDaddy's support staff, I still can't successfully ping my domain. They told me that everything is configured correctly on the GoDaddy end and that my A-records look fine (see below) in the following note:

This seems to be an issue with the server. I show Godaddy has your nameservers setup correctly however it looks like the server many not be configured with these nameservers/domain. We would recommend reviewing the server to make sure the domain is configured properly on that side.

In my GoDaddy Control Pannel
I've configured both my nameservers as

  • NS1.UPSMART.com
  • NS2.UPSMART.com

and I've also configured my Host Names with my two ip numbers


In my Virtualmin Records file, I have

$ttl 38400
            38400 )
UPSMART.com.    IN  A  
www.UPSMART.com.    IN  A
ftp.UPSMART.com.    IN  A
m.UPSMART.com.  IN  A
localhost.UPSMART.com.  IN  A
webmail.UPSMART.com.    IN  A
admin.UPSMART.com.  IN  A
mail.UPSMART.com.   IN  A
UPSMART.com.    IN  MX  5 mail.UPSMART.com.
UPSMART.com.    IN  TXT "v=spf1 a mx a:UPSMART.com ip4: ?all"

My question would be if anyone can think of something that I might me leaving out. Any suggestions are much appreciated.

  • I don't see an obvious problem. But since you have obfuscated everything, it's difficult to be sure. You may need to post the real domain names/IP addresses. Dec 25, 2013 at 0:47
  • @MichaelHampton Thanks for the response; and sorry for how delayed mine is (I've been moving between Christmas and New Years). Anyway, I updated the above with the actual ip numbers and domain name to be used, as per your recommendation. Let me know if this helps anything, if you have a chance. Thanks again! Jan 2, 2014 at 7:19

1 Answer 1


Ah, I see an obvious problem with your zone. You don't have address records for your two nameservers, ns1 and ns2. You need to have them both in your zone file, and in GoDaddy's control panel as glue records.

  • Oh wow, can't believe I missed that! Thanks so much, it worked perfectly. Jan 2, 2014 at 23:46

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