Firstly, I'm new with exchange 2010 and I'm learning about administrating in my job.
We have exchange 2010 in a business and we need to redirect a mail to external mail.
I search for information and I see that this is posible with transport rules, but I try to do a rule, and this fails at send the mail to external mail.
I try to explain with exemple:
Internal mail (firstname.lastname@example.org) [internal exchange 2010] External mail (email@example.com) Sender mail (firstname.lastname@example.org)
When email@example.com sends mail to firstname.lastname@example.org resend this mail to email@example.com.
To do this I did a rule.
Apply rule to messages of 'firstname.lastname@example.org' and sent to 'email@example.com' and redirect message to 'firstname.lastname@example.org'.
But this doesn't work for external mail.
I think that transport rule is active, because when i sent it, i can see in Management Console > Toolbox > Delivery report, that the mail is redirected to email@example.com but this is failing.
It says: "Not found this recipient. Check the email address. But the mail is correct."
It seems like only doesn't work external mail, because if I change the rule to firstname.lastname@example.org it works
What im doing wrong?
Thanks for all.