We have a special customer that needs e-mails like we need water.
There's 3 users, whose mailbox was about 50GB (last November) and it's still growing. It has a Windows Server with 24GB and MS Exchange. The users' machines are new, with 6GB each. Hardware is not a problem, however, with Exchange, Outlook and Windows Indexing we're having a big headache.
We've bought MailStore (3rd party software) and installed it, so that e-mails with more than 6 months go directly to archive each night. The problem is, searching the e-mails is slow (on Outlook, on Mailstore it's fine), users need a better way to search for their e-mails. They don't even like too much to go to the MailStore tab (in Outlook) and search there.
What options should we try?
How would you deal with mailboxes that grow about 1GB per month? Also, Windows Indexing/Search takes too long to index the whole mailbox, even if it is only with e-mails from 6 months ago (everything else is on MailStore). By 6 months, I mean 15GB worth of OST file. We have the freedom to change/add hardware or software, but we cannot change how the customer wants to work.
Server: Windows Small Business Server 2011 Standard
x64 Intel Xeon CPU E5-2620
24GB of RAMExchange Server 2010 14.03.2013.003
Users: Windows 8 64x, 6GB (don't have more details here)
Outlook 2010 Professional