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When certain emails are quarantined for high spam scores, exchange sends a default email to the recipient stating that the email was quarantined for x reason. How do you view the quarantined emails? I have postmaster@domain.com set as the quarantined mailbox, but I can't view any of the emails that are quarantined.

Setup:

We use Mcafee SASS(?) cloud spam protection, however that is not what is catching these emails. If an email is quarantined by Mcafee the user is send a spam digest at the end of the day with options to release, delete, or view the quarantined messages - this works fine.

On exchange under Organization, Hub Transport, Anti-Spam, Content Filtering. I have it set to quarantine messages with SCL rating greater than or equal to 9. The Quarantine email address is set to Postmaster@Domain.com And then I have my exceptions, custom words, etc.

This is what is received by the user who's message has been quarantined, which I can't find to release.

> The message or an attachment did not reach the intended recipient(s).!
> Subject: RE: private
>     From: blah@blah.com
>       To: user@localdomain.com
>     Date: --datestamp--   Reason: content policy violation   Action: quarantine
  • Do you use Forefront ? – krisFR Feb 7 '14 at 2:19
  • No I dont use forefront. – Jeff Feb 7 '14 at 2:26
  • Maybe you have an anti-spam (appliance/software) in front of your Exhange servers ? (here i am trying to understand why you cannot see quarantined emails in your dedicated mailbox) – krisFR Feb 7 '14 at 2:43
  • Yes sass mcaffee protection but what im referring to is the exchange server itselfs anti-spam control. – Jeff Feb 7 '14 at 3:32
  • @user2196728 He's talking about the Exchange mail quarantine. It's actually a thing, yeah. – HopelessN00b Feb 7 '14 at 21:06

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