When certain emails are quarantined for high spam scores, exchange sends a default email to the recipient stating that the email was quarantined for x reason. How do you view the quarantined emails? I have firstname.lastname@example.org set as the quarantined mailbox, but I can't view any of the emails that are quarantined.
We use Mcafee SASS(?) cloud spam protection, however that is not what is catching these emails. If an email is quarantined by Mcafee the user is send a spam digest at the end of the day with options to release, delete, or view the quarantined messages - this works fine.
On exchange under Organization, Hub Transport, Anti-Spam, Content Filtering. I have it set to quarantine messages with SCL rating greater than or equal to 9. The Quarantine email address is set to Postmaster@Domain.com And then I have my exceptions, custom words, etc.
This is what is received by the user who's message has been quarantined, which I can't find to release.
> The message or an attachment did not reach the intended recipient(s).! > Subject: RE: private > From: email@example.com > To: firstname.lastname@example.org > Date: --datestamp-- Reason: content policy violation Action: quarantine