Have a weird situation. I am running a windows 2008 R2 box that has 128 gigs ram and 2 6 core processorss. Box runs like a champ, however, it seems like every week orweek and a half, I can't RDP into it anymore. The handshake is immediate. Username and password start the configuring remote session but it just hangs and hangs and hangs until RDC times out. No other uses but me. No firewall appliance except for Windows firewall. And the box still serves up pages just fine. Any ideas?

Also should be noted if I type a bad password it lets me know so, its connecting... just not enough to get the desktop... Lastly one more thing... when I went to data center and hooked monitor mouse and keyboard I couldn't log in as neither responded.

  • ...and what have you tried to fix this - what troubleshooting have you performed? What do the event logs say? Can you log in remotely over a different protocol? Etc., etc. – HopelessN00b Apr 10 '14 at 17:10
  • No cant log in and the server log showed Winlogon errors but its vague... – Sal Apr 10 '14 at 17:20
  • I lowered the amount of RAM SQL uses but realistically the system had about 8 gigs on standby and 2-3 gigs totally free... dunno if that's gonna fix anything – Sal Apr 10 '14 at 17:20
  • Trust me, you're being more vague than the event logs are. Retrieve the errors, and post them in your question. – pauska Apr 10 '14 at 17:22
  • 1
    Have you installed all recent updates? – MichelZ Apr 10 '14 at 18:07

The Windows logon process has unexpectedly terminated. Event ID 4005

Searching Google for that returns a number of links, most of which have troubleshooting and/or resolution suggestions. That EventID even has its own page on Technet, all official from from Microsoft itself.

Event ID 4005 — Windows Logon Availability



This error might be caused by one of the following conditions:

  • System resources are inadequate or unavailable.
  • The Windows registry is corrupted.
  • A service failed to start.

To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.


Start there, do some troubleshooting, and see if you don't end up arriving at a solution.

  • Thanks.. will do and will post my findings. This is a clean install too :/ – Sal Apr 10 '14 at 17:30

I just had a similar experience with a Dell T110 II box. On reboot after entering user/password the system just hung on "loading user profile". I ended up restoring the box. But, after I'd gone through all the pain and suffering I noticed that there was an error light on the server. I tracked that down to a system board (which caused me even more mental anguish!) but further research showed that the server log directory was completely full. I cleared the log and things cleared up. Not sure if I could have save a restore effort or not, but worth a look anyway.

  • What server log? Where was it located? How did you clear it? – Hyppy Jan 20 '15 at 18:31

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