I recently downloaded and ran ExMon while trying to troubleshoot Outlook connectivity problems due to high CPU usage on Exchange Server 2010 SP2 UR8.
The tool provides a great set of data, but I have not yet figured out how to make great use of it.
My first question is why the Exchange Server itself shows up as a high-use MAPI client in the ExMon data.
- Among the users' client versions I see build numbers listed for Outlook 2013, 2010, and yes, even 2007 clients. I also see build number 14.2.387.0, which represents Exchange Server 2010 SP2 Update Rollup 8 (+/- some other patch that makes it not quite match the UR8 number).
- There are many user rows that list only "::1" and/or the short hostname of my Exchange server in the 'Client IP Addresses' column. Some other columns include the end-user's actual IP address and the Exchange server's IP address.
- ExMon shows that it is actually Exchange Server that is utilizing the highest percentage of CPU that is used for MAPI calls.
I had expected to see 1 IP address and version number for each user reported by ExMon. Instead, most records show multiple version #'s (Exchange ver and Outlook ver) and multiple IPs (Exchange IP and client IP).
Can anyone explain the reason for this to me, please?