I have a Windows 7 Ultimate x86_64 machine, which is failing to access a network samba server. I launch the "Run" dialog, and type in \\192.168.x.x so I am bypassing DNS and NetBIOS name resolution, and broadcast discovery, just going directly to the server IP address. I ran wireshark and found that the client is trying to connect to the server on port 80, not 445. (This of course fails because the server is not listening on 80; the server is only running samba and nmbd etc, so only port 445 and 137-139 are applicable).

I am aware of this question and I don't believe this is a duplicate, because (a) that question is over 2 years old, on Win XP, and (b) none of the answers there are helping in this case, although that other question has been marked as answered.

The error message is: Windows Cannot Access \\192.168.x.x and when I click "See Details" it says Error Code 0x800704cf The network location cannot be reached

I confirmed that "Client for Microsoft Networks" is present, and enabled. I even removed it (was forced to reboot) and reinstalled it. No effect.

I disabled IPv6, no effect.

I confirmed the "WebClient" service is not running. (It is set to Manual, and it's not Running).

I confirmed the "TCP/IP NetBIOS Helper" service is running. (It is set to Automatic, and it's Running.)

Of course I have rebooted and retried. (Several times and several ways).

The problem seems to exist with an old patch level, and also continues to exist after applying all Windows Updates.

Any ideas would be greatly welcome.

Why would windows attempt to use port 80 (webdav) instead of port 445 (samba/smb/cifs) to connect file explorer to a UNC path?

Edit: More information available. net view 192.168.x.x throws an error message on the affected client, while working fine on a problem-free client. The affected client says:

C:\Windows\system32>net view 192.168.x.x
System error 53 has occurred.

The network path was not found.

C:\Windows\system32>ping 192.168.x.x

Pinging 192.168.x.x with 32 bytes of data:
Reply from 192.168.x.x: bytes=32 time<1ms TTL=64
Reply from 192.168.x.x: bytes=32 time<1ms TTL=64

While a problem-free client says:

C:\Users\eharvey>net view 192.168.x.x
Shared resources at 192.168.x.x

netfiles server (Samba, Ubuntu)

Share name  Type  Used as  Comment

myshare        Disk           My Company data storage
The command completed successfully.

If the packet capture shows no attempt over 445 whatsoever then that would indicate the client is trying WebDav first. This could be because WebDav higher in the Network Provider Order. To check that:

  • Open Network Connections
  • Advanced menu
  • Advanced settings...
  • Provider Order tab
  • Ensure Microsoft Windows Network is higher than Web Client Network
  • I already reformatted the system so I cannot confirm or deny if this solved the problem for me. I can confirm I never heard of this until you answered, and I can confirm that on functional systems, the order I have is: Microsoft Windows Network before Web Client Network. – Edward Ned Harvey Aug 15 '14 at 0:37
  • 2
    Have a similar issue and could confirm that this was not the fix---the Microsoft Windows Network was already before Web Client Network. – Belmin Fernandez Sep 16 '14 at 15:30

I am aware that you have tried to reinstall client for Microsoft networks but if you don't need it then do the following on each client:

  1. Open 'Network Connections'.

  2. On each adapter you wish to connect to the samba share:

  3. Right click and choose 'Properties' Untick 'client for Microsoft networks'

  4. Navigate to: Network Connections > Advanced > Advanced Settings > Adapters and bindings

  5. Verify that 'client for microsoft networks' is now at the botton and is unchecked

  6. Now go to the Provider order tab and ensure that 'Web Client Network is at the bottom of the list of network providers.

  7. reboot the computer and try connecting to the host again.

You could also try blocking port 80 or redirecting it to port 445.


You should check your "TCP/IP NetBIOS Helper" service. When this service crashed and Web Client exist, it will try to access UNC Path on WebDAV( tcp port 80 ).

Restart "TCP/IP NetBIOS Helper" service , then tcp port 445 is been used for UNC Path.

Same problem at Microsoft TechNet: connecting to file share on port 80?


I am pretty sure that i had jump into the same exact problem like you. And I was lucky, because it has been solved. But I'm not quite sure which step did the trick for this issue. (Because it just solved when my pc reboot and up)

*Note: without these sections, rebooting will not solve anything And here is what I've done: - Delete all ip6 Tunnel Adapter (uninstall one by one using Device Manager) - Disable ip6 using regedit - Enable NetBIOS over TCP/IP - Uninstall - Install "Client for Microsoft Networks" - Disable ip6 in Network Adapter Properties - Turn off Firewall+AV (Both Client n Server) - Remove any network interface sharing (if configured) - Remove Microsoft Network Bridge (if any) - Disabled all Network Interface (except the one that you will use to connect) - reboot

I hope I don't miss something here, Sorry I didn't document my work back there. Need your feedback if my solution work, Thank you.

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