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In Windows 2003, Document and settings folder a user is experiencing a problem where the application ('Toad') keeps creating a new settings folder at each logon instead of using only the first one i.e. 9.7.

For example folder below contains folders 9.7, 9.7 (1), 9.7 (2) and 9.7 (3)....

Documents and Settings\xxxx\Application Data\Quest Software\Toad for Oracle

So how can I force it to use folder 9.7 and stop it creating and using additional ones like 9.7(4), 97.(5) everytime that user logs on?

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  • Call Quest (owned by Del now) and ask them what the #@%$ is going on with their app? Aug 20, 2014 at 13:20

1 Answer 1

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The reason for this error is the Read Only attribute assigned to the existing folder. The current fix to resolve the issue would be to open a command prompt and issue the following command for each individual affected folder:

C:\> attrib -R \\folderpath\foldername**
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  • Thanks Zak. Please clarify do I to do attrib -r 'Documents and Settings' (and it is inherited by sub folders) or full path: 'Documents and Settings\xxxx\Application Data\Quest Software\Toad for Oracle\9.7'? Also does Windows automatically make 'Documents and Settings' and its sub folders readonly by default? Thanks Aug 21, 2014 at 9:52
  • I believe its recursive down to the subfolders but you might want to check this write up on it: idp.net/NTFS Aug 26, 2014 at 0:46

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