I am running NetExtender on my Linux based server to connect to the another company's private network. The connection works fine but once in a month, if the connection drops it does not reconnect automatically. The program is configured to automatically reconnect when the connection is terminated, It tries to reconnect but no success.
if I manually log in to the server and close the netextender then restart, it works fine but I need this program up and running at all times.
Below is the log when it disconnected
08/20/2014 08:46:59.538 [connect error 20617] SSL_read ZERO RETURN
08/20/2014 08:46:59.538 [general notice 20617] SSL VPN logging out...
08/20/2014 08:46:59.552 [connect info 24510] NetExtender interface down
08/20/2014 08:46:59.554 [dns notice 24510] Restoring DNS settings
08/20/2014 08:46:59.604 [general notice 20617] SSL VPN connection is terminated.
08/20/2014 08:46:59.605 [config info 20617] Loading saved profiles...
08/20/2014 08:46:59.605 [config info 20617] Loaded profile: sslvpn.companyname.co.uk
08/20/2014 08:46:59.605 [config info 20617] Done.
08/20/2014 08:46:59.609 [gui info 20617] NetExtender disconnected
08/20/2014 08:46:59.611 [connect info 20617] User: "userID"
08/20/2014 08:46:59.611 [connect info 20617] Domain: "SSLVPN"
08/20/2014 08:46:59.611 [connect info 20617] Server: "sslvpn.companyname.co.uk:443"
08/20/2014 08:46:59.615 [general info 20617] Saving profiles/preferences...
08/20/2014 08:46:59.615 [general info 20617] Done saving profiles/preferences
08/20/2014 08:46:59.649 [general notice 20617] Connecting to sslvpn.companyname.co.uk:443...
08/20/2014 08:46:59.686 [connect warn 20617] SSL_get_peer_certificate: X509_V_ERR_INVALID_CA
08/20/2014 08:46:59.744 [general notice 20617] Connected.
08/20/2014 08:46:59.744 [general notice 20617] Logging in...
08/20/2014 08:47:00.170 [general info 6267] nxMonitor received shutdown command; nxMonitor exiting
08/20/2014 08:47:06.876 [general notice 20617] Login successful.
08/20/2014 08:47:06.958 [general error 20617] failed to retrieve epc agent version
08/20/2014 08:47:06.959 [epc info 20617] Server don't support EPC check. Just pass EPC check
08/20/2014 08:47:07.020 [general error 20617] unexpected response while retriving session ID
08/20/2014 08:47:07.020 [general notice 20617] No routes found. Checking for legacy route format...
08/20/2014 08:47:07.104 [general error 20617] unexpected response while retriving server route
08/20/2014 08:47:07.104 [general error 20617] Connection failure
08/20/2014 08:47:07.104 [general notice 20617] SSL VPN logging out...
08/20/2014 08:47:07.167 [general notice 20617] SSL VPN connection is terminated.
08/20/2014 08:47:07.168 [config info 20617] Loading saved profiles...
08/20/2014 08:47:07.168 [config info 20617] Loaded profile: sslvpn.companyname.co.uk
08/20/2014 08:47:07.168 [config info 20617] Done.
08/20/2014 08:47:07.172 [gui info 20617] Failed to connect
Is this a problem with my server or there is something wrong with their server which is why i gets disconnected? Can anyone please help me with this.
Thanks