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After changing name servers of recently acquired domain, I receive this SERVFAIL error running dig on the domain name. GoDaddy, where I buy domain name, says it's not their fault because the WHOIS records update. Company where I point domain (Amazon) also take no responsibility.

->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 

This is my question: Is SERVFAIL error related to changing of name servers? (i.e. could this be a Godaddy cause problem did not change name servers correctly), or is SERVFAIL error only come from company where name servers now point, and it only coincidence that happen at time when change name servers?

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  • any reason not to tell us exact domain name? Aug 28 '14 at 12:24
  • @dusan.bajic people can obtain personal information through domain name i think (which can be unsafe) but if there is certain information you require from domain name to solve problem please tell me and i update the post with new information Aug 28 '14 at 12:26
  • When did you change name servers? Aug 28 '14 at 12:36
  • @dusan.bajic name servers changed yesterday. WHOIS records show name servers have been changed Aug 28 '14 at 12:45
  • Do you get correct results if you run DIG with +trace option? Aug 28 '14 at 12:58
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If the workstation where you run the dig command is using google public DNS (8.8.8.8), they recently implemented DNSSEC validation. They return SERVFAIL for domains that fail this validation. Maybe the domain needs DNSSEC?

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