I'm having problems with AWS, that I guess is somehow related to IAM. I'm afraid I might be missing something obvious here, but I can't find it anywhere.

Here's what I did:

  • logged into the AWS console with the root account
  • created an IAM group with full administrative access
  • created a user jeff in this group
  • logged out of the root account
  • logged in as jeff
  • created a bunch of stuff, including an AMI, an RDS instance, load balancer, launch configuration, auto scaling groups, etc.

When I logout jeff and login as the root account, I see none of this. For example, jeff sees that there's 1 running RDS instance, 1 running EBS instance, 1 launch configuration defined, etc. But the root account sees zeros everywhere. In fact, the only VPC id that the root account sees is a different VPC id that the one jeff sees.

What's going on here? Why can't the root account see anything? Is there a setting that I can change? Lastly, if I make another IAM user, will they be able to see jeff's stuff?

  • 2
    Are you sure that you've selected the correct region when signing in as the root user? – EEAA Sep 3 '14 at 21:20
  • @EEAA, that was totally it—thank you! If you write that up as the answer, I'll approve it. – Jeff Terrell Ph.D. Sep 4 '14 at 1:11
  • Done. Glad to have helped! I've been caught off guard several times by this as well. – EEAA Sep 4 '14 at 1:20

Verify that you've selected the correct region when signing in.

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