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Being the idiot that I am, I ran netsh advfirewall firewall on our VM and managed to block all the ports.

Naturally, I am no longer able to access the VM through RDP.

Apart from getting the support guys involved, is there any other way to get RDP access?

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4 Answers 4

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  1. Delete the existing role PRESERVING the disks.
  2. Download the OS Disk attached to the VM using a tool like CloudXplorer (or Azure powershell cmdlets).
  3. Attach the OS Disk (VHD) to a new VM in Hyper V and correct the firewall permissions.
  4. Upload the modified VHD to your storage account using some tool (or Azure powershell cmdlets).
  5. Create a new role using the same OS Disk and you should be good to go.

PS If you have just one role in your deployment, you won't be able to delete the role. In that case, shutdown the role you have in your deployment (StoppedDeallocated) and create a new (dummy) role in that same deployment. Then you will be able to follow the above steps. After step 5, you can delete the dummy role.

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If you blocked all the ports, that means you have no remote access to that machine at all. No winrm, winrs, ssh, telnet, ftp, ... Now you need physical access to the machine to allow yourself remote access.

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I tried every possible approach and even had Microsoft support involved. The bottom line is that you are pretty screwed.

Your options are:

  • Download the VHD (see proteus' answer)
  • Rebuild the VM
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I just went through this same issue. The fastest possible solution would be to avoid downloading the entire source and uploading it again.

First step is to make note of the affected VM's OS disk name and the name of your VM.

Then create a recovery VM, it must be created inside the existing cloud service.

Once that has been completed, delete the firewalled VM but RETAIN THE DISKS!

When the VM has been deleted, about 5 minutes, you'll be able to attach the OS disk to the new recovery VM, log into the VM and you should see your drives.

Once you have access to your data, launch regedit, click HKLM, once and then file / load hive.

Open the registry files on the second drive, drive:\Windows\System32\Config\SYSTEM. . Then name it something like test.

You'll see the registry keys under "test". You can either search for the name of the firewall rule you've created that is damaged, or search the word firewall to locate the appropriate settings to change for your configuration.

Make the modifications required and unload the registry hive, test.

At this point you can detach the secondary OS drive and create a new VM from "MY IMAGES" in the gallery.

Select the OS drive and complete your configuration.

That should get you back up and running in under an hour.

You will get a new IP address after completing this process.

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