I cannot figure out why this is happening, when opening the DHCP tool on my server, I get the following message.

Access Is Denied
You do not have access to this DHCP server. To view information on a DHCP server, you must be logged in as an Administrator, DHCP Administrator, or DHCP User.

If you still cannot access the server, to retry the connection, either press F5 or on the Action menu, click Refresh.

DHCP Tool - Access Denied

I've verified that I'm both a Domain Admin and a member of the DHCP Administrars group, and it does this regardless of what account is used to login. This works fine if I log into a different DHCP server on our network. It's only this server that it does not work on.

Some other relevant details:

  • Windows Server 2003 R2 Standard Edition
  • Server Roles
    • File Server
    • Application Server (IIS)
    • Domain Controller (Active Directory)
    • DNS Server
    • DHCP Server
  • Additional Software
    • Symantec Endpoint Protection (v12.1.1000.157 RU1)
    • Altiris (v7.1)
  • Are you login in as a user in the Domain Admins group. or the actual administrator account? You might try using the actual administrator account to see if you get different results. – Zoredache Sep 12 '14 at 18:03
  • @Zoredache, Unfortunately, I don't know the password for the Administrator account itself. That is maintained by our Corporate IT. I've brought this issue up to them before, but they haven't done anything about it. – Drew Chapin Sep 12 '14 at 19:14
  • @druciferre so, is your account a member of the domain admins? Or the DHCP admin group in Active Directory? – Rex Sep 12 '14 at 21:35
  • @Rex, both Domain Admins and DHCP Administrators. – Drew Chapin Sep 15 '14 at 14:55

Finally found the reason this was happening. Someone changed the service to run as a domain service account. I changed it to run as the "Local System account" and now it works fine with no ill effects on DHCP function.

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