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We've installed all the Dell server admin tools on our Ubuntu 12.04 Server box using the following command:

sudo apt-get install srvadmin-all

All the omreport commands etc work as expected but we need to be able to access the OpenManage web interface, however, it isn't starting up for some reason.

# sudo service dsm_om_connsvc start
Starting DSM SA Connection Service:  *

# sudo service dsm_om_connsvc status
dsm_om_connsvcd is stopped

As you can see it hasn't started. If I check the log, I see the following errors:

# tail -n 100 /opt/dell/srvadmin/var/log/openmanage/dsm_om_connsvcdIO.log

status(-3) 43:44 2014] (2035) RunServer:daemon worker forked
[Nov  4 09:43:44 2014] (2036) RunServer:worker process entry
[Nov  4 09:43:44 2014] (2035) RunServer:daemon waiting for worker init status
[Nov  4 09:43:44 2014] (2036) ModuleAttach: entry 0
[Nov  4 09:43:44 2014] (2036) ModuleAttach: starting the startserver thread
[Nov  4 09:43:44 2014] (2036) ModuleAttach(ERROR): startserver thread exited prematurely,     aborting!
[Nov  4 09:43:44 2014] (2036) ModuleAttach: exit with errors!
[Nov  4 09:43:44 2014] (2036) RunServer: ModuleAttach failed
[Nov  4 09:43:44 2014] (2036) RunServer:worker process EXIT status(-3)
[Nov  4 09:43:44 2014] (2036) RunServer exit with status(-3)
[Nov  4 09:43:44 2014] (2035) RunServer:daemon process EXIT status(-3)
[Nov  4 09:43:44 2014] (2034) RunServer:parent process EXIT status(-3)

I found a post online that said:

Never mind. I just noticed that there was an upgrade available for
srvadmin-jre. After upgrade to srvadmin-jre 7.4.0-1 I was able to start
dsm_om_connsvc.

But I seem to have this version already:

# dpkg -l | grep "srvadmin-jre"
ii  srvadmin-jre           7.4.0-1            Oracle Java Runtime Environment
3
  • Did you ever find the solution to this?
    – Phil
    May 8, 2016 at 18:10
  • 1
    Don't think we did unfortunately :( I moved on to a different company so not sure if they've since resolved it.
    – BT643
    May 8, 2016 at 18:22
  • Also searching for a solution.
    – JMY1000
    Jul 7, 2016 at 19:59

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